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Pay My Invoice

Pay and view all your outstanding M3 agency-billed invoices online through our trusted payment partner, SimplePin.

Please note: If your policy is direct-billed by the insurance carrier, do not use this page. Please pay your invoice directly with the carrier listed on that billing document.

What You Will Need:

  • Account, invoice, or policy number
  • Zip code
  • Credit/debit card or banking information
  • Valid email address for payment receipt

You may log in using your email address if it is linked to your Epic account within M3. If your email is not yet associated, the system will be unable to locate your account. In the meantime, please use the “account details” provided on your invoice to log in. You may contact your client manager to request that your email be linked to your account for future access, if desired

Continue to SimplePin to Pay Your Invoice

Your payment will be processed securely through SimplePin, which is PCI Level 1 compliant – the highest level of payment security.

Need Help?

If you have questions about your invoice, please contact your M3 client manager. If you need assistance with the portal itself, please submit a ticket through the portal or contact SimplePin support at (800) 272-2443.

Frequently Asked Questions

You may have a legacy account number (6 digits instead of 7). If this is the case, please enter a “0” before the account number.

No. SimplePin retired this feature. You could save payment information in your browser if desired, but this is not tied to SimplePin/M3.

Your invoice may have been moved and/or combined with a different invoice number. You may contact your M3 client manager if needed.  

The portal will contain all outstanding invoices to date. If you see one you’re unfamiliar with, your client manager may not have sent you the invoice yet. It’s best to wait until the invoice copy is provided by M3 before paying an invoice number, unless prior discussions have been had.

There can be up to a 15-minute period before the portal will refresh with new data. If making multiple payments at once, it’s best to wait 15 minutes between submissions.

If your question is invoice specific (amount, due date, etc.), contact your M3 client manager. If your question is technical (portal not functioning), contact SimplePin through the portal.

If your email address isn’t linked to your Epic account within M3, the system won’t be able to locate your account. In the meantime, please log in using the “account details” information provided on your invoice. You may contact your client manager to inquire about having your email address associated with your account for future use.