Pay My Invoice

Pay and view all your outstanding M3 agency-billed invoices online through our trusted payment partner, SimplePin.

Please note: If your policy is direct-billed by the insurance carrier, do not use this page. Please pay your invoice directly with the carrier listed on that billing document.

What You Will Need:

  • Account, invoice, or policy number
  • Zip code
  • Credit/debit card or banking information
  • Valid email address for payment receipt

You may log in using your email address if it is already listed in M3’s system of records. If you encounter an error when attempting to log in with your email, please use the account details provided on your invoice instead. Should you wish to have your email address added to M3’s system of records for easier access in the future, you may reach out directly to your client manager.

Your payment will be processed securely through SimplePin, which is PCI Level 1 compliant – the highest level of payment security.

Need Help?

If you have questions about your invoice, please contact your M3 client manager. If you need assistance with the portal itself, please submit a ticket through the portal or contact SimplePin support at (800) 272-2443.

Frequently Asked Questions

You may have a legacy account number (6 digits instead of 7). If this is the case, please enter a “0” before the account number.

No. SimplePin retired this feature. You could save payment information in your browser if desired, but this is not tied to SimplePin/M3.

Your invoice may have been moved and/or combined under a different invoice number. You may contact your client manager if you need help locating it. Please also note that invoices already paid will no longer appear in the portal.

The portal will contain all outstanding invoices to date. If you see one you’re unfamiliar with, your client manager may not have sent you the invoice yet. It’s best to wait until the invoice copy is provided by M3 before paying an invoice number, unless prior discussions have been had.

There can be up to a 15-minute period before the portal will refresh with new data. If making multiple payments at once, it’s best to wait 15 minutes between submissions.

If your question is invoice specific (amount, due date, etc.), contact your M3 client manager. If your question is technical (portal not functioning), contact SimplePin through the portal.

If your email address isn’t currently linked to your account in M3’s system of records, the system will be unable to locate it. In the meantime, please log in using the account details provided on your invoice. For future convenience, you may contact your client manager to have your email address associated with your account.