Nicholas Oleniczak Named 2022 National Customer Service Representative (CSR) of the Year

M3’s Nicholas Oleniczak has been named the 2022 National Customer Service Representative (CSR) of the Year by the National Association of Professional Insurance Agents (PIA). Last year, Oleniczak was named the 2021 Outstanding CSR of the Year State Winner for Wisconsin by the Professional Insurance Agents of Wisconsin (PIAW).

This award is given annually to an outstanding customer service representative who works for a PIA member insurance agency. The award recognizes a CSR who has improved operations of the agency, served their clients in a unique or extraordinary way, and engaged in community involvement and activities to advance the betterment of the insurance industry.

Congratulations on this well-deserved recognition, Nick!

Nick’s ability to connect with others and foster a team environment has been essential in keeping team members engaged while working remotely during the pandemic.

— Gerald F. Hemphill
PIA National President-elect

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