The Pros and Cons of Employment Arbitration Agreements

Property & Casualty, Risk

In Collaboration with:

Tom O’Day, Partner at Husch Blackwell

Senior Living and Social/Human Service organizations are thriving in a post-COVID world, continuing to operate, grow, and expand while navigating a new normal and preparing for ongoing disruptions such as staffing challenges and regulatory changes. Providers face evolving and emerging risks and must focus on building resilient operations in response.

Resiliency is understanding your unique risks before they are realized and building plans to address them, regularly reviewing the plans (as risks have a habit of mutating) and identifying ways to respond. On the heels of our 11th Annual Quality & Risk Summit, which focused on “Strategies for Resilience,” consider a potential labor strategy, Employment Arbitration Agreements, weighing the potential pros and cons of implementing and how it may impact your organization.

Tom O’Day, Partner at Husch Blackwell, shares his insights, including the potential risks and benefits of adopting employment arbitration agreements, below.

Arguments For Use

  • Workers subject to mandatory arbitration bring 98% fewer claims under the Fair Labor Standards Act compared to those not subject to mandatory arbitration1.
  • Arbitration agreements may include provisions that prevent employees from filing class action lawsuits, reducing the risk of large-scale legal actions against the company. Rather, employment disputes are decided on an individual basis rather than in litigation.
  • Juries are unpredictable, so resolving disputes through arbitration mitigates the risk of a runaway jury verdict.
  • Arbitration is typically quicker and less expensive than litigation.
  • There are more in-favor decisions for employers through arbitration than in litigation.
  • Arbitration offers greater confidentiality for the dispute, which helps protect the company’s reputation and sensitive information.
  • An employer may make signing an arbitration agreement a mandatory term of employment, ensuring all employment relationships are encompassed under arbitration.

Arguments Against Use

  • In lieu of class action, there is the potential for hundreds of individual costly arbitrations.
  • Arbitration can be unpredictable in itself and the decision is final with no, or very limited, ability to appeal.
  • The entire cost of arbitration usually rests with the employer.
  • There is limited discovery and motion practice with arbitration, which may restrict a party’s ability to secure an early ruling or obtain/present necessary evidence. The rules of evidence are liberally applied in arbitration and may allow for the introduction of problematic evidence that would otherwise be excluded in court.
  • Arbitration cannot be compelled in the situation of sexual assault or sexual harassment.
  • Judges regularly throw out arbitration agreements that are flawed or biased for employers.
  • An employer may have to pursue its right to have a dispute decided in arbitration while also having to participate in litigation at the same time.
  • An arbitration agreement by itself does not imply that employers are protected from employee litigation over an employment issue. Federal and state regulators can still prosecute employers when employees file actions against businesses for violating pay, discrimination, or other laws and regulations.
  • Arbitration may invoke a negative perception from employees, potentially contributing to morale concerns.

Key Takeaways:

There is much to consider before deciding to implement employment arbitration agreements. Organizations will want to carefully weigh the risks vs. benefits and consult with legal counsel to fully understand the implications. It is essential to note that the pros and cons of employment arbitration agreements can vary based on the specific terms and conditions of the agreement and the jurisdiction in which it is enforced.

Reach out to your M3 client executive or Husch Blackwell Attorney for further information.

This article is not intended to serve as legal advice.

Source: 1 UNC School of Law

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