Candid Care - M3 Insurance

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Stronger Brands, Smoother Crises

Discover how PR and communications build strong brands, navigate crises, and empower long-term care providers to “frontload the good,” build trust, and share impactful stories.

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Addressing Clinical Loss Trends

Explore evolving trends in assisted living and skilled care. From rising patient acuity to wound care citations, they tackle real-world challenges and share expert strategies on risk management, staffing, and new technologies.

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Preparing for a Cybersecurity Incident

Learn about the critical cyber risks facing healthcare. From ransomware to bulletproof incident response plans, get actionable insights to protect and future-proof your organization.

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Investigation Complexities & How to Prepare

Dive into handling police and regulatory investigations, offering insights on trends, first impressions, and managing pressure. Get key strategies on staff training, reporting, and crafting a positive narrative to boost your practice’s resilience.

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Learn More About the Candid Care Hosts

Sara Kekula is dedicated to serving senior living & social services clients through an innovation-focused lens.

Sara has spent her career at M3 identifying out-of-the-box solutions for senior living & social services organizations, and delivering and executing impactful strategies with her trademark candid approach. Sara is involved in a number of relevant associations, and continues to expand industry thinking around what is possible for providers.

Sara Kekula

Director of Senior Living & Social Services Practice
Partner
Meet Sara

Talia Pletcher is a risk manager at M3 Insurance. She works with clients in the long-term care, assisted living, social services, and healthcare industry to identify and develop risk management programs surrounding workers’ compensation and liability exposures.

Talia prides herself on her first-hand experience in health care with over 12 years of experience as an administrator for skilled nursing facilities, assisted living, and home care. In addition, she is an expert with the regulatory environment for long-term care with the removal of CMS Special Focus Facility list, quality management projects, and leadership development for administrators.